4/10/2024 0 Comments Fedex ground pickup trackingThe default is configurable however, you may override the default and enter up to 150 pounds per piece. Weight-The total weight of the package in pounds. Maximum value: Total length + girth cannot exceed 130" (Girth = + ).ĭescription-The product description you enter in this field will appear on the FedEx Ground Call Tag Label.Minimum value: 1" for Length, 1" for Width, 1" for Height.Package Dimensions-Complete the Length, Width, and Height fields. Updates are not allowed to change the piece quantity in the order. Otherwise, for all multiple-piece orders the information entered for Piece #1 will be applied to all pieces within the order. Clicking this link brings up a separate screen where you can enter details for up to 5 pieces. If you need to enter different package details for each piece in the order, click the different details link in the Piece by Piece section. You can enter piece detail information for orders with less than 5 packages. The default is configurable however, you may override the default and enter up to 20. Total Pieces-The number of packages to be picked up. Inbound Shipment Details Complete the following fields about the incoming shipment: The message will appear in the return authorization confirmation e-mail that your customer receives from your company. Message to Customer (Optional)-Use this field to send a message to your customer, such as shipping instructions. FedEx does not deliver to post office boxes. FedEx cannot use post office box zip codes. Schedule only 1 pickup per day for a particular location.Here are a few reminders when scheduling a FedEx pickup: Common examples include: "Pick up at front desk," "Go to receiving/shipping dock," "The building gate code number is XX," etc. Pickup Instructions-Use this field for special instructions or additional information to help the FedEx driver locate the package. This is useful as a reminder to contact the customer to schedule the pickup. All pickup information is stored in the FedEx Return Manager database until you update the RMA record with a valid pickup day.įollow-up Reminder-When creating an order for Future Pickup, you can specify the number of days before the order is triggered for follow-up. Schedule a pickup for up to 10 business days in advance.Refer to the Holiday Observance Schedule in the Appendix. For example, if today is the Wednesday before Thanksgiving, schedule the pickup for Friday. Holidays may affect the pickup day selected. If today is Friday, the next pickup day is Monday. For example, if today is Monday, the next pickup day is Tuesday. Schedule a pickup for the next business day.Request Pickup-This drop-down menu allows you to select one of the following: Residential Pickup-Click this checkbox if this is a residential pickup. Pickup Information Complete the following fields about the package being picked up: Refer to the FedEx Service Guide for limitations and restrictions on FedEx domestic shipments. Service and Packaging Service Type-FedEx Ground.
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